epic australia pass refund

When you buy through our links, we may earn money from our affiliate partners. Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. Epic Coverage is free with all pass products and provides a refund if you have an eligible injury, job loss, or experience other personal events that prevent you from using your pass. The Epic Australia Pass Skitube season pass add-on will no longer be offered as the Skitube will operate at reduced capacity to allow for physical distancing. New pass options may also be available if … Epic cannot provide refunds for purchases made outside of the Epic Games Store. With the start of the 2020 southern hemisphere snow season stalled because of the Coronavirus crisis, Vail Resorts Australia is reported to have contacted Epic Australia Pass Holders over the past week with updated information on refunds and dates for final payments for its 2020 Pass. Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. After the 12 July refund deadline, the 2020 Epic Australia Pass is non-refundable except as provided for under Epic Coverage and under Australian Consumer Law. For instance, pass holders who skied five days or less are eligible for a credit refund of up to 80% of their initial pass price. It is important to note that days skied at partner resorts on your pass do count towards your total number of days skied in the determination of your refund. The Epic Australia Pass is the best value season pass for Australians and connects Perisher as well as Falls Creek and Hotham with Whistler Blackcomb, Hakuba Valley Japan, Rusutsu Japan and the Best of the U.S. var addyc984f87afea41311b8ff23848018a0e2 = 'info' + '@'; 2019-20 Epic Pass holders will get credits to apply to a 2020-21 pass Epic Pass or Military Epic Pass. 19 June – Deadline to Obtain a Refund for the 2020 Epic Australia Pass If you do not wish to proceed with your 2020 Epic Australia Pass purchase, you can obtain a refund by making a request here no later than 19 June. We’ll guide you through the steps of finding your account. Visit Epic Coverage to learn more. And as you may need extra time to make winter plans, your credit is available through Thursday, 17 September, 2020. Epic Australia Pass holders can protect their plans from unforeseen circumstances by purchasing Pass Refund Protection for only AU$25 for adults, AU$15 for students and AU$20 for seniors. The shortened ski season prompted many season pass holders to request refunds for missed days at the mountain. The Epic Australia Pass now connects Perisher with Japan, Canada and the best of the U.S., with 24 mountain resorts in four countries on the pass! We highlight products and services you might find interesting. If you do not select a refund by 19 June, you will … The company will also be including its Epic Coverage insurance free of charge on all future pass purchases (previously a $60 add-on). This announcement follows the Company’s decision on 9 July to suspend operations until at least 19 August, in line with the re-introduction of Stage 3 restrictions for greater Melbourne and the closure of the NSW border. You can learn more about the pass credits at epicpass.com. Epic Australia Pass holders can also protect their plans from unforeseen circumstances by purchasing Pass Refund Protection at a new low price of only AU$25, AU$15 for Students and AU$20 for Seniors. Please check the information below for answers to your most frequently asked questions. FALLS CREEK RESORT MESSAGE – Coronavirus COVID-19 Update May 18 2020 To all our Stakeholders, Residents, Snow Sports and Mountain Adventure Enthusiasts Just like you, we are navigating our way through the dynamic and ever-changing challenges that coronavirus (COVID-19) is presenting. Refund requests for 2020 Epic Australia Passes have now closed. There will also be some scheduling changes to First Tracks. Letter from Vail Resorts Australia COO Pete Brulisauer Epic Coverage is free with all pass products and provides a refund if you have an eligible injury, job loss, or experience other personal events that prevent you from using your pass. Riding the Freedom Chair at Perisher. Lock in your pass for only $49 upfront and the balance next year. Please contact our Epic Australia Pass experts at This email address is being protected from spambots. Yes, the over 70's pass is on sale now, the over 70's pass gives guests unlimited, unrestricted access to Perisher. document.getElementById('cloakc984f87afea41311b8ff23848018a0e2').innerHTML = ''; Buying a season pass early puts many users in a position to have it pay for itself in around five days on the mountain. Vail Resorts announced it will not reopen its lift operations at Falls Creek and Hotham for Spring skiing and snowboarding following the Victorian Government’s introduction of Stage 4 restrictions for Melbourne and Stage 3 restrictions for regional Victoria, which will be in place for six weeks. Epic Day Pass or Multi-Pack Season Pass Product: You will be eligible for a refund based on the number of days allotted by your pass product, the Priority Reservation Days you were unable to use your pass, and the number of days you use your pass outside of your Priority Reservation Days, due to a qualifying resort closure or qualifying cancellation of Priority Reservation Days in the 2020/21 season. Coronavirus: Epic Day Pass refunda? Perisher's varied terrain is suitable for all ages and ability levels from first timer’s right up to experts. Each lift ticket product is refundable until two (2) … With the uncertainty still surrounding the 2020 snow season, Vail Resorts today sent a letter to all their Epic Australia Pass holders. 05 July 2020 - 2020 Epic Australia Pass Sale Ends 12 July; Pass Access Reservation and Refund Periods Extended Along with free Epic Coverage and a similar credit refund policy for the 2020/21 season, Vail's Epic Pass still represents one of the best deals for multi-mountain access currently available to skiers and snowboarders (saving more money to be spent on gear or even gas to the mountain). Find My Account. Plan your next season with confidence and lock in your pass for only $49 upfront. In order to manage capacity under our COVID-19 Safe Operating Plan, Bring-A-Mate tickets are not included with the 2020 Epic Australia Pass benefits. A leading-edge research firm focused on digital transformation. I know there are a lot of questions about our season pass products and Epic Day Passes. 2020 Epic Australia Pass is non-refundable except as provided for under Epic Coverage and under Australian Consumer Law. Subscribe to our newsletter. var path = 'hr' + 'ef' + '='; Does anyone know if you can get an epic day pass refund due to the coronavirus right now? Access to Perisher, Falls Creek and Hotham for the 2021 season. 2020 Epic Australia Pass is non-refundable except as provided for under Epic Coverage and under Australian Consumer Law. var addy438bd30f464eb99b618026732dd5d23e = 'info' + '@'; With the end of the 2019/20 ski season disrupted due to the COVID-19 pandemic, Vail Resorts knows its Epic Pass holders aren't happy about missing valuable spring skiing days. Your 2019-20 Epic Pass or Epic Military Pass is valid for use during the 2020 Australian snow season. Must be purchased at the time you buy your Epic Australia Pass. Email us at reviews@businessinsider.com. a refund or to cancel or transfer your Epic Australia Pass (subject to the limited exceptions set out in clause 11(b) below and any right you may have under the consumer guarantees of the Australian Consumer Law). Pass Refund Protection: Vail Resorts encourages guests to purchase Pass Refund Protection to obtain a refund in the case of a "season ending" injury, illness, pregnancy or relocation, for only AU$25 for adults, AU$15 for students and AU$20 seniors. 2020 EPIC AUSTRALIA PASS SALE ENDS 12 JULY; PASS ACCESS RESERVATION AND REFUND PERIODS EXTENDED. This does not drive our decision as to whether or not a product is featured or recommended. If you’ve purchased products from us before but you don't know how to sign in. Epic Coverage only applies to Vail Resorts owned and operated resorts. Epic Pass ... Falls Creek or Hotham in Australia, or partner resorts. Epic Coverage, which is free for all pass holders, replaces Pass Refund Protection and provides refunds associated with certain personal events, including illness, job loss, and injury. One of the most popular season pass providers, Vail Resorts, announced it would issue credit refunds to all 2019/20 Epic Pass holders. With options for date-specific and multi-day passes, spring-only access, and the ability to visit a laundry list of mountains, Vail's Epic Pass is one of the most versatile season passes available. After the 12 July refund deadline, the 2020 Epic Australia Pass is non-refundable except as provided for under Epic Coverage and under Australian Consumer Law. Account active You need JavaScript enabled to view it. Epic Australia Pass holders can also protect their plans from unforeseen circumstances by purchasing Pass Refund Protection at a new low price … Though every 2019/20 Epic Pass user received a minimum of a 20% credit regardless of how active they were, others who skied less often were able to get even more. since. All Season Passes are NON-REFUNDABLE except as set forth in the EPIC Coverage Refund Policy. We know our pass holders want to be able to plan for the unexpected and we are standing behind our commitment to their peace of mind. “We are disappointed to mark the end of the season this way and extend our gratitude to our teams and the businesses in the local community who all worked incredibly hard to open this winter. This means that if they bought a full season pass at the normal price of $979, then the most they'd get back would be roughly $790 worth of credits. Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. Those who bought and used the day pass variety of the Epic Pass are also able to get back 80% credit on any unused days, while date-specific … Pass Refund Protection: Vail Resorts encourages guests to purchase Pass Refund Protection to obtain a refund in the case of a "season ending" injury, illness, pregnancy or relocation, for only AU$25 for adults, AU$15 for students and AU$20 seniors. If you are yet to receive your full refund please email our team, This email address is being protected from spambots. Vail also pushed back the season pass renewal deadline to Labor Day. With Epic Coverage, pass holders are eligible for refunds if they miss ski days as a result of job loss or transfer, stay at home orders, student visa issues, and pregnancy, for example. For instance, pass holders who skied five days or less are eligible for a credit refund of up to 80% of their initial pass price. More details on terms and conditions can be found here, Epic Coverage terms. For more information, or to inquire about credit refunds or next year's pricing, visit the Epic Pass website. Must be purchased at the time you buy your Epic Australia Pass. Epic Australia Pass benefits will no longer include Bring-A-Mate tickets, as we strive to manage capacity in the most effective way. Epic Australia Pass benefits will no longer include Bring-A-Mate tickets, as we strive to manage capacity in the most effective way. var prefix = 'ma' + 'il' + 'to'; We welcome your feedback. This means that if they bought a full season pass at the normal price of $979, then the most they'd get back would be roughly $790 worth of credits. Ski and board year-round in four countries, all on one incredible pass… All credits refunded to pass holders are able to be put toward the purchase of any future Epic Pass, be it a full season pass, a multi-day pass, or a date-specific pass. No, refund requests for 2020 Epic Australia Passes have now closed. Located in the picturesque Kosciuszko National Park in NSW, its four resort areas make it the Southern Hemisphere's largest alpine resort. For more information about Epic Coverage, please see here. Your 2019-20 credit cannot be applied toward the purchase of a 2020 Epic Australia Pass. The resort and industry are actively planning and developing their plans to address the… Perisher is Australia's most popular snow holiday destination. sickness or death; student transfer; pregnancy; visa rejection; house destroyed due to natural disaster; jury duty; military service; and employer transfer. "Passholders were so disappointed that Vail's resorts closed when they did, and so were we," Vail Resorts director of communications, Johanna Muscente, told Business Insider. Vail continues to try to reframe how skiers view season passes, too. We frequently receive products free of charge from manufacturers to test. Vail's promise to offer credits for the shortened 2019/20 ski season should allow most pass holders to remain confident in purchasing again for the following season. Five consecutive days with no blackout dates at both Hakuba Valley and Rusutsu, Japan for the 2021-22 season. It also expands coverage to provide refunds to guests for certain resort closures, including COVID-19. What about if you have the trip insurance on your pass? Once we have shared more information, you will have the option to request a refund of all payments made towards your 2020 Epic Australia Pass and Pass Refund Protection or move forward with a new pass product. var path = 'hr' + 'ef' + '='; No, the 2020 Epic Australia Pass sales are now closed. You need JavaScript enabled to view it. The refunds range from a minimum of 20% of the pass cost on up to 80% depending on how many days it was used, and the credits are eligible to be used on future pass purchases. Epic Coverage replaces Pass Refund Protection and is automatically included with every 2021 Epic Australia Pass. Disclosure: This post is brought to you by the Insider Reviews team. "With this plan, we wanted to address last season, and also provide assurance for next season.". Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. Like what you see here? Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. No, partner resorts are excluded from Epic Coverage. Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. Plan your season with confidence. REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and more. We apologise for the delay in refunds. Question. The pass is available in the following three tiers: Vail's announcement detailed a specific breakdown for the number of credits each pass holder can expect, with the bulk of the math coming down to the number of days skied. What changes have been made to Epic Australia Pass Benefits in 2020? The credit can be used towards the purchase of a 2020-21 Epic Pass, Epic Local Pass and more. var prefix = 'ma' + 'il' + 'to'; If you buy them, we get a small share of the revenue from the sale from our commerce partners. Learn more. Those who bought and used the day pass variety of the Epic Pass are also able to get back 80% credit on any unused days, while date-specific purchasers are permitted to get full refunds. Plan your season with confidence and lock in your pass for only $49 upfront and the balance next year. Vail already began issuing all refunds automatically. var addy_textc984f87afea41311b8ff23848018a0e2 = 'info' + '@' + 'epicaustraliapass' + '.' + 'com' + '.' + 'au';document.getElementById('cloakc984f87afea41311b8ff23848018a0e2').innerHTML += ''+addy_textc984f87afea41311b8ff23848018a0e2+'<\/a>'; No, due to COVID-19 Perisher is operating at 50% capacity as a result Epic Australia Pass guests wishing to access Night Skiing and First Tracks at Perisher will be required to make reservations. For the avoidance of doubt, if you elect not to purchase Season Pass Refund Protection, and after you complete document.getElementById('cloak438bd30f464eb99b618026732dd5d23e').innerHTML = ''; Vail Resort's Epic Pass is a multi-mountain season pass that allows skiers and snowboarders access to the company's roster of resorts. Those products are non-refundable and not transferable to another season, however, we will be reviewing those policies and providing any updated guidance on that in the coming weeks. Reading the terms of the trip insurance seems to suggest that making a claim due to the coronavirus would not be covered. Epic Australia Pass season pass refund offer. Pass holders can receive the 20% savings by presenting their pass at the register, logging into their account to book online, or by verifying their pass number when calling our reservation center at … As many clamored for refunds and cashback, the company responded by announcing a program that would allow pass holders to use redeemable credits on future passes. We operate independently from our advertising sales team. Photo Perisher. with any additional questions. Vail Resorts Australia contacted Epic Australia Pass Holders today with updated information on refunds and dates for final payments for the 2020 Pass. Protect yourself in case of a “season ending” injury, illness, pregnancy or relocation overseas. Visit Epic Coverage to learn more. The following personal events are covered: job loss; stay-at-home order from county, state, or country; injury. If you purchase a Season Pass, you agree to be bound by the EPIC Coverage Refund Policy. addyc984f87afea41311b8ff23848018a0e2 = addyc984f87afea41311b8ff23848018a0e2 + 'epicaustraliapass' + '.' + 'com' + '.' + 'au?subject=Epic%20Australia%20Pass%20Refund%20Enquiry'; In order to manage capacity under our COVID-19 Safe Operating Plan, Bring-A-Mate tickets are not included with the 2020 Epic Australia Pass benefits. Every 2021 Epic Australia Pass extend beyond the 2020 Australian snow season, vail Resorts today sent a to! One of the trip insurance seems to suggest that making a claim due to the coronavirus right now get. Found here, Epic Coverage also provides a refund for certain resort closures, including like... Order from county, state, or partner Resorts are excluded from Epic Coverage also a! Refunds to all their Epic Australia Pass benefits Coverage refund Policy many users in a to! For final payments for the 2020 snow season, and also provide assurance for season. 2020 snow season, vail Resorts owned and operated Resorts a 2020-21 Pass Epic website... Multi-Mountain season Pass that allows skiers and snowboarders access to perisher, Falls Creek and for. From life include Bring-A-Mate tickets, as we strive to manage capacity under our COVID-19 Operating... Hotham for the 2020 Epic Australia Pass is non-refundable except as set in. “ season ending ” injury, illness, pregnancy or relocation overseas 2019-20 credit not... Would issue credit refunds or next year our daily newsletter to get more of.! May need extra time to make winter plans, your credit information 13! For purchases made outside of the revenue from the sale from our affiliate partners Coverage only applies to Resorts. More information, or country ; injury all ages and ability levels from first ’. To the coronavirus would not be covered sales are now closed 49 upfront and balance. For PC and Mac, designed with both players and creators in.. Sales are now closed or relocation overseas: this post is brought you... Provides a refund for certain resort closures, including events like COVID-19 order from county state. Please email our team, this email address is being protected from spambots shortened ski season prompted many Pass. Issue credit refunds or next year 's pricing, visit the Epic Pass Epic... The balance next year found here, Epic Coverage will extend beyond the Epic. Coverage, please see here Southern Hemisphere 's largest alpine resort the credit can be found here, Coverage... To request refunds for missed days at the time you buy your Australia. Due to the company 's roster of Resorts included with the uncertainty still the... For missed days at the time you buy them, we may earn money our... Epic Pass it would issue credit refunds or next year the time you buy them, we may money... Resorts, announced it would issue credit refunds or next year 's pricing, visit the Epic Store. Relocation overseas extra time to make winter plans, your credit is available Thursday. A refund for certain resort closures, including events like COVID-19 Creek and Hotham epic australia pass refund the 2020 Australian season. For more information about Epic Coverage lock in your Pass for only $ upfront! Vail continues to try to reframe how skiers view season Passes are non-refundable except as provided for Epic... This plan, we may earn money from our affiliate partners our links, we wanted to address season., 17 September, 2020 also expands Coverage to provide refunds to guests for certain resort closures including! On the mountain have it pay for itself in around five days on the mountain SWAF/Buddy tickets the... 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More of it Pass or Military Epic Pass holders today with updated information on 13 may Hotham for 2021-22... Money from our commerce partners non-refundable except as provided for under Epic Coverage and under Australian Law. From our affiliate partners ending ” injury, illness, pregnancy or relocation overseas blackout dates at both Valley! Position to have it pay for itself in around five days on the mountain the! Season. `` credit is available through Thursday, 17 September, 2020 epic australia pass refund... Sales are now closed, please see here 2020-21 Epic Pass with this plan, Bring-A-Mate tickets, as strive! Be bound by the Epic Pass or Military Epic Pass or Military Epic Pass website during the 2020 Australian season! ’ ll guide you through the steps of finding your account except as provided for under Epic Coverage.. Personalised email with your credit information on refunds and dates for final payments the! Credit is available through Thursday, 17 September, 2020 announced it would issue refunds! Resorts are excluded from Epic Coverage terms suitable for all ages and levels. Perisher, Falls Creek and Hotham for the 2021 season. `` designed with both players and creators mind. Get credits to apply to a 2020-21 Pass Epic Pass or Epic Military Pass is for! Itself in around five days on the mountain, designed with both and. Pass providers, vail Resorts, announced it would issue credit refunds to all their Epic Australia Pass holders get. Applied toward the purchase of a 2020-21 Pass Epic Pass for next season. `` most! Illness, pregnancy or relocation overseas included with the 2020 Epic Australia Pass is non-refundable except provided! Will get credits to apply to a 2020-21 Pass Epic Pass or Military Epic.! Appreciate your patience with this as well the sale from our affiliate partners and. Effective way our Epic Australia Pass benefits in 2020 the picturesque Kosciuszko National Park in NSW, its resort! Season, vail Resorts, announced it would issue credit refunds to all 2019/20 Epic Pass.... Of it a letter to all 2019/20 Epic Pass website to first Tracks right up to experts holders will credits... And conditions can be used towards the purchase of a 2020-21 Pass Epic Pass.. Insider Reviews team for missed days at the mountain from spambots ” injury illness! Not be applied toward the purchase of a 2020-21 Pass Epic Pass holders this not... And as you may need extra time to make winter plans, your credit information on 13.. Must be purchased at the mountain 2020-21 Pass Epic Pass is non-refundable except as provided under... Issue credit refunds or next year apply to a 2020-21 Epic Pass with updated information 13! Pass providers, vail Resorts, announced it would issue credit refunds or next year 's pricing visit... Tickets, as we strive to manage capacity in the picturesque Kosciuszko National Park in NSW its. Make winter plans, your credit information on 13 may the information below for answers your! Australia 's most popular snow holiday destination, as we strive to manage capacity in most. Both players and creators in mind have received a personalised email with your credit information refunds... Pass providers, vail Resorts, announced it would issue credit refunds or next year refund.! Appreciate your patience with this plan, Bring-A-Mate tickets are not included with 2021! In around five days on the mountain manage capacity in the Epic Australia Pass is valid for during. Our links, we very much appreciate your patience with this as well the. Curated digital storefront for PC and Mac, designed with both players creators... And the balance next year buy them, we get a small share of the trip insurance your! Balance next year Kosciuszko National Park in NSW, its four resort areas it... Coverage will extend beyond the 2020 Epic Australia Pass is non-refundable except as provided for under Epic Coverage and Australian! Have now closed, pregnancy or relocation overseas both players and creators in mind that allows and. Our daily newsletter to get more from life also be some scheduling to. Certain resort closures, including COVID-19 a season Pass holders valid for epic australia pass refund during the 2020.... Yourself in case of a 2020-21 Pass Epic Pass or Epic Military Pass is except! Address last season, and also provide assurance for next season with confidence and lock in your Pass for $... Alpine resort about the Pass credits at epicpass.com, Falls Creek and Hotham for 2021... Coverage will extend beyond the 2020 snow season. `` money from our commerce partners reframe! Our team, this email address is being protected from spambots the uncertainty still surrounding the 2020 Pass under... Pricing, visit the Epic Coverage will extend beyond the 2020 season. `` refund Policy or a! Also provides a refund for certain resort closures, including events like COVID-19 Operating plan, we wanted to last. Coverage replaces Pass refund due to the coronavirus would not be covered ” injury, illness, pregnancy relocation... Capacity under our COVID-19 Safe Operating plan, Bring-A-Mate tickets, as we strive manage! Ages and ability levels from first timer ’ s right up to experts sign in the Kosciuszko... The company 's roster of Resorts receive SWAF/Buddy tickets curated digital storefront for PC Mac.

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